Hakim Optical Testimonials & Reviews

Hakim Optical Testimonials & Reviews

Dinner with Leeza D
Great customer service and a great selection. I always return to this location when I need a new pair of glasses. Very affordable.
Water L.
The service provided was excellent! There was patience used in assisting me to choose my new frames and understand any current promotions that benefitted my transaction.Upon returning to pick up my new glasses, attention to customer care was consistent!
Jenn L.
Had another great visit at Hakim Davis Drive and Leslie Street in Newmarket. This time we were greeted and helped by Cem. What a pleasure it was dealing with him. We took advantage of their sale they have on and my daughter bought 3 pairs of glasses for an amazing price. Thank you again Cem and Hakim Optical.
Randall P.
I had been searching for a pair of prescription glasses for quite some time without much success. Then I stumbled upon Hakim Optical at 2243 Bloor St W. As soon as I entered the store I was warmly greeted by an attentive and responsive staff. I explained what I was looking for and within a very short period of time they found a pair of frames that exceeded my expectations. They were truly complimentary to my facial structure and personality. This staff led by Marjorie, and her esteemed colleagues Anamaria and Zainab, worked as a cohesive, upbeat, informative, knowledgeable and professional team determined to provide me with the perfect pair glasses. The entire experience was truly gratifying and comforting. And the completed gasses were made available to me one week ahead of the projected delivery date. This is a team that has a passion for service and prides itself on customer service excellence, which it truly delivers. I would highly recommend this team of subject matter experts to fulfill your optical shopping experience. 5 Stars out of 5 Stars!Randall
Walter C.
Store at Yonge & Elgin Mills dealt with Annie. She is amazing. I have been a client for years and will continue to be. I only shop at Hakim and have for years due to the great and personal customer service. Thank you Annie.
Rejean Canac M.
I stopped by that shop to have my glasses fixed, even though i didn't buy them at this store. I had my glasses fixed elsewhere the week before, but it was not a quality repair and the problem reoccured. I was greeted by Tamy who asked me if I bought the glasses there, -which I said no to- but she agreed to fix them anyway. It took her no time and the repair was perfect! and Free! I promised her I would come back for my next pair of glasses, but wanted to acknowledge her great customer service. Thanks Tamy!
Brooke B.
Tammy provided exceptional customer service at your Bay and Yonge store. She was knowledgeable and very patient. I will definitely keep buying my glasses at this store.
Yolanda L.
Great service by Hanid! He helped me find the frame I needed. For sure I’ll be coming back in the future.
Clair D.
Excellent service always from all of the staff at the Marlborough Hakim Optical, especially to Khanh she gives you her best smile and letting you feel welcome when you arrive she is very courteous and always giving good advice. I love going there I am always satisfied.
Diana Angélica Ramírez R.
Excellent service! I went to the store at Wilson Av to repair my glasses and I felt highly pleased with the attention. I recommend this optic.
Meti Z.
Very good service, very professional and friendly, and very happy with the product
janna F.
I have now 11 pairs of glasses for every occasion & outfit, how ? : because Hakim is where I go! Affordable, delightful, an array of every kind of frame you can imagine and spectacular service. Lucy and Charles served me recently and went above and beyond to search out what I wanted ! I will never go anywhere else, I have been going here since I discovered I can get 2 pairs of glasses for the price of one or less. Professional and classy these guys are the greatest!Thank you Sir Hakim for bringing this fantastic service to Canada💖
M V
The customer service great.
Joseph M.
Excellent Service!
Sujeevan J
Great customer service, helped with selection of frames.
Jashman B.
The people in the mill-woods location are so kind. They did an excellent job fixing my glasses. I would definitely recommend them. Excellent service.
Camila L.
Such a good a friendly service!!! I love them
bill F.
lucy at hakim on kingsway in vancouver was awesome..great customer service and very very easy to deal with.... they replaced my frames no charge, i walked out feeling that this customer service is true customer service.... like the old days, customer for life , ty lucy you are the bomb......
Android G.
John at the Mcphillips location was super helpful and very fast and friendly. Highly recommend this location!
Shabnam B.
I am very pleased with their fast and professional services. I bought my prescription sunglasses there two years ago, I broke them a few days ago and although the guarantee time was over they fixed them for a reasonable price. Alireza is super helpful, he got my reading glasses fixed for a very reasonable price in just one day! I totally recommend this place to everyone.
Irene Clery (.
It was a great experience. Haque was experienced and he was friendly as was his associates. Selection of frames were amazing. I will definitely go back there in the future.
Aaliya C.
I went to hakim the first time last year the manager and her team was amazing to work with ! Will definitely will be going back again, thanks so much!
Juliana F.
Posting for my father:I had been a loyal customer at a competitor of Hakim, Shawnessy ..... right up until I met Jocelyn at this store (Hakim - Shawnessy, AB) I find it difficult to find glasses that suit my face and have found it to be an unpleasant and uncomfortable process over the years. Jocelyn turned this all around, her super pleasant demeanour, engaging personality and her ability to quickly find frames that not only suited me but looked great as well made this trip a thoroughly enjoyable experience! Can’t wait to return to buy my next pair!Thanks Jocelyn, Hakim is lucky to have you!CheersJohn
Philip C.
Visited the Lougheed store for a glasses adjustment, and Tammy was great! Fast, efficient and friendly service. Will return for my next eyewear purchase.
Rex T.
Ben is totally awesome. I would not go anywhere else but to him for my glasses. He is totally committed to his job and his customer service is above normal for sure. If he treats all his customers as he does myself then he is a valued asset to the company for sure. His service is fast and he is always on the ball. He earns a 5 star from me very easily. By the looks of the great reviews he is super good to all his customers. This is the same review I gave 2 yrs ago. Nothing has changed exceptional service still there.
Magnus S.
The optometrist cleaned and switched my lenses fantastically, professional and kind! Will return.
Lowell R.
We are very pleased with the creativity and skill of the technicians at the Town Centre location. They actually crafted a frame that was stored in their inventory into one that fit the unique lenses of our senior cousin. Her frames wire broken and beyond repair so this little 'miracle' allows her to function with acceptable vision. This was the second such rescue effort that Hakim Optical did on our behalf. The fee for repair was very modest. We highly recommend this company for other prospective customers. Lowell and Barbara.
Japhia S.
Fantastic speedy and professional service!!! Amanda knew exactly my style as described to her, and found me my favourite frames to-date!! First time “progressive” lenses purchase, but pleasantly surprised how fantastic these glasses were from the second I put them on!! I was blown away!!!! Instant applause!!!! My delight was spontaneous and I highly recommend Haikim Optical at the Oshawa Centre!!! My only choice for fashionable and quality glasses!!!!
Debby R.
I compare my experience at Hakim Optical Maple to a kid in a candy store. I didn’t know which frames to try on first...so many to choose from...all shapes, styles and colours.Zee helped me narrow it down to 3 different frames, a bold red colour, a leopard print and a clear frame for a more sophisticated look.Needless to say, I left Hakim Optical Maple sporting some fancy eyewear at a very reasonable cost and the customer service was awesome! Thank you Hakim and thank you Zee!Debby R.
Elinor G.
The staff are great. Very pleased with my exam and glasses. Went beyond helpful.
Steph D.
Great service and fast turn over time!
Rocchina B.
I went to this particular store because it was close by. Zee took very good care of me. AMAZING SERVICE!! Thank you sooo much Zee, love my glasses and I'll definitely be back again!!
Karel B.
Went to this particular store because it was close by. Was NOT Disappointed! Anousheh took very good care of me, listened to my thoughts and made some really great suggestions; plus she made me look Fantastic!Highly Recommended this store and would DEFINITELY do business with them again!
mike C.
I have been visiting the Wilson and Keele St. location for years now. I have always dealt with Anousheh and she has always been so helpful in picking out the right frames that I always walk out satisfied and happy with my new glasses. She’s knowledgeable but most importantly very friendly and welcoming.
SHARON S.
1st time visiting any Hakim Optical and i was amazed at the excellent customer service provided from the moment i walked into the location until i left. I was there for about 1 hour choosing glasses and was assisted every minute by a professional, knowledge & friendly staff. Awesome experience, just wish i had asked their names to list here. Recommended them via text to all my family & friends as soon as i left the store. I would give them 100 stars but the highest rating is 5 stars.
Gagan P.
Great service 👍🏻👍🏻👍🏻👍🏻
Rick
Amazing services and collection of glasses. I picked a pair of fire sun glasses from this location.
May C.
This is my second time getting my glasses from here and all I could say are good things about their staff and their customer service!I’m very impressed!! I really thank them for their feedback, professionalism, honesty, taking time to make sure the right pair of glasses fits in all sorts of way and for going above and beyond.Keep up the great work Dr and staff!!! 😊👍
bill R.
Priced 2 pairs of glasses at another company was quoted $1115.00!!Hakim supplied very similar glasses (2 pairs) same features for $539.00. Great price, great service. RECOMMEND THEM. Other company is a rip off
Asha K
They were very good in describing all the services available. Simple and informative.
Sukhdev S.
Very knowledgeable, helpful and courteous staff.
Shanti B.
Excellent customer service, took time to explain all the available options.
B B
From the moment my wife and I walked in the store we were greeted by Leslie and her staff. The store has a wide selection of frames and we were given enough time to select the right frames with some input from the staff. (We purchased three pairs of glasses). We were given a date when the glasses would be ready and to our delight we received a call days before the given pick up date.We are happy with glasses, fits great and would like to thank Leslie and her staff for their professional help and knowledge.
C W.
Great staff, very friendly and courteous.
S H.
Pleasant experience when I go.I would recommend.
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