The people in the mill-woods location are so kind. They did an excellent job fixing my glasses. I would definitely recommend them. Excellent service.
Such a good a friendly service!!! I love them
lucy at hakim on kingsway in vancouver was awesome..great customer service and very very easy to deal with.... they replaced my frames no charge, i walked out feeling that this customer service is true customer service.... like the old days, customer for life , ty lucy you are the bomb......
John at the Mcphillips location was super helpful and very fast and friendly. Highly recommend this location!
I am very pleased with their fast and professional services. I bought my prescription sunglasses there two years ago, I broke them a few days ago and although the guarantee time was over they fixed them for a reasonable price. Alireza is super helpful, he got my reading glasses fixed for a very reasonable price in just one day! I totally recommend this place to everyone.
Irene Clery (.
It was a great experience. Haque was experienced and he was friendly as was his associates. Selection of frames were amazing. I will definitely go back there in the future.
I went to hakim the first time last year the manager and her team was amazing to work with ! Will definitely will be going back again, thanks so much!
Posting for my father:I had been a loyal customer at a competitor of Hakim, Shawnessy ..... right up until I met Jocelyn at this store (Hakim - Shawnessy, AB) I find it difficult to find glasses that suit my face and have found it to be an unpleasant and uncomfortable process over the years. Jocelyn turned this all around, her super pleasant demeanour, engaging personality and her ability to quickly find frames that not only suited me but looked great as well made this trip a thoroughly enjoyable experience! Can’t wait to return to buy my next pair!Thanks Jocelyn, Hakim is lucky to have you!CheersJohn
Visited the Lougheed store for a glasses adjustment, and Tammy was great! Fast, efficient and friendly service. Will return for my next eyewear purchase.
Ben is totally awesome. I would not go anywhere else but to him for my glasses. He is totally committed to his job and his customer service is above normal for sure. If he treats all his customers as he does myself then he is a valued asset to the company for sure. His service is fast and he is always on the ball. He earns a 5 star from me very easily. By the looks of the great reviews he is super good to all his customers. This is the same review I gave 2 yrs ago. Nothing has changed exceptional service still there.
The optometrist cleaned and switched my lenses fantastically, professional and kind! Will return.
We are very pleased with the creativity and skill of the technicians at the Town Centre location. They actually crafted a frame that was stored in their inventory into one that fit the unique lenses of our senior cousin. Her frames wire broken and beyond repair so this little 'miracle' allows her to function with acceptable vision. This was the second such rescue effort that Hakim Optical did on our behalf. The fee for repair was very modest. We highly recommend this company for other prospective customers. Lowell and Barbara.
Fantastic speedy and professional service!!! Amanda knew exactly my style as described to her, and found me my favourite frames to-date!! First time “progressive” lenses purchase, but pleasantly surprised how fantastic these glasses were from the second I put them on!! I was blown away!!!! Instant applause!!!! My delight was spontaneous and I highly recommend Haikim Optical at the Oshawa Centre!!! My only choice for fashionable and quality glasses!!!!
I compare my experience at Hakim Optical Maple to a kid in a candy store. I didn’t know which frames to try on first...so many to choose from...all shapes, styles and colours.Zee helped me narrow it down to 3 different frames, a bold red colour, a leopard print and a clear frame for a more sophisticated look.Needless to say, I left Hakim Optical Maple sporting some fancy eyewear at a very reasonable cost and the customer service was awesome! Thank you Hakim and thank you Zee!Debby R.
The staff are great. Very pleased with my exam and glasses. Went beyond helpful.
Great service and fast turn over time!
I went to this particular store because it was close by. Zee took very good care of me. AMAZING SERVICE!! Thank you sooo much Zee, love my glasses and I'll definitely be back again!!
Went to this particular store because it was close by. Was NOT Disappointed! Anousheh took very good care of me, listened to my thoughts and made some really great suggestions; plus she made me look Fantastic!Highly Recommended this store and would DEFINITELY do business with them again!
I have been visiting the Wilson and Keele St. location for years now. I have always dealt with Anousheh and she has always been so helpful in picking out the right frames that I always walk out satisfied and happy with my new glasses. She’s knowledgeable but most importantly very friendly and welcoming.
I have shopped in the Lindsay, Ontario store for years, and have always been pleased with my selection of frames. The staff are all friendly.Holly is awesome....so professional, knowledgeable and organized.I find she and other staff to be very patient and accommodating, and never feel that I am taking up too much of her time.The shop has appointments due to Covid-19, with strict precautions, however, they manage to make you feel comfortable being in the store, and not rushed when browsing.I highly recommend this Optical Store.
This is Mohammad. I want to say Setare is an amazing person who provided me with excellent customer service. She helped me navigate through glasses and provided discount when appropriate. Thank you again and Hakim Optical is lucky to have her.
amazing glasses. great service with amazing staff. will definetly get more glasses soon
Amazing experience, service and great staff!
Hakim Kingsway, Vancouver. Very friendly and helpful service.Thank you Shadrzad and Charles.
Just got a fitting from Amanda at the Oshawa Centre Amanda was extremely help full because my eyesight is poor and also I just got drops in my eyes witch made it next to impossible look in a mirrior to pick out frames , Might not get glasses for a long time because I'm not sure if the Oshawa Centre might be closed in the April lock down , She gave every possible discount Amanda goes the extra mile in her job,
Ramy was exceptional and gave me a great deal for my new eyeglasses! Very polite and will visit again.
Never again! Purchased 2pairs- at same time in Jan 2020-wore one pair constantly other pair rarely-frame on hardly worn pair snapped just past warranty-wouldnt replace it OR repair it-nothingSnotty salesperson in Shawnessey location too!Their solution was buy new frames for $125(gave me30% off) NEVER AGAIN Better service/product at Costco
My friend went to pick up an order and the employee stayed later to wait for him, and when we arrived I asked him to replace a lost screw for my glasses and he did it free of charge!
I really like my experiences so far with Hakim Optical at MWTC. However, I wish they would have a way to confirm an appointment other than by phone, because I don't always have my cell with me and their phone apparently doesn't take messages. Other places have appointment confirmation ability set up on a computer. Hope Hakim Opticals does set this up soon.
Paulina Jules S.
Dina was very helpful when my husband and I went in for our glasses and return to pick them up. hood service.
Charles is your man at this location... an exemplary in conducting professional knowledge of fitting glasses for me with bifocal needs.I also have to add that I was partially deterred from filling my prescription there at this Hakim optical store in the first place on my first visit by an assistant who was inefficient in understanding my questions & lacking the accuracy of fitting me for bifocals.Sorry, I had little trust in his answers & confidence.My prescription & fit conducted by Charles is recommendable
The life of L.
One of the best place to get your glasses! Great customer service and very kind!
1st time visiting any Hakim Optical and i was amazed at the excellent customer service provided from the moment i walked into the location until i left. I was there for about 1 hour choosing glasses and was assisted every minute by a professional, knowledge & friendly staff. Awesome experience, just wish i had asked their names to list here. Recommended them via text to all my family & friends as soon as i left the store. I would give them 100 stars but the highest rating is 5 stars.
Great service 👍🏻👍🏻👍🏻👍🏻
Amazing services and collection of glasses. I picked a pair of fire sun glasses from this location.
This is my second time getting my glasses from here and all I could say are good things about their staff and their customer service!I’m very impressed!! I really thank them for their feedback, professionalism, honesty, taking time to make sure the right pair of glasses fits in all sorts of way and for going above and beyond.Keep up the great work Dr and staff!!! 😊👍
Priced 2 pairs of glasses at another company was quoted $1115.00!!Hakim supplied very similar glasses (2 pairs) same features for $539.00. Great price, great service. RECOMMEND THEM. Other company is a rip off
They were very good in describing all the services available. Simple and informative.
Very knowledgeable, helpful and courteous staff.
Excellent customer service, took time to explain all the available options.
From the moment my wife and I walked in the store we were greeted by Leslie and her staff. The store has a wide selection of frames and we were given enough time to select the right frames with some input from the staff. (We purchased three pairs of glasses). We were given a date when the glasses would be ready and to our delight we received a call days before the given pick up date.We are happy with glasses, fits great and would like to thank Leslie and her staff for their professional help and knowledge.
Great staff, very friendly and courteous.
Pleasant experience when I go.I would recommend.