Proudly Canadian Since 1967
Eyeglass Repair & Assessment
Eyeglass Repairs
Hakim Optical eyeglass repairs begin with an in-store assessment of the frame and its condition. Loose screws, worn nose pads and bent frame parts may affect comfort and performance. The team can explain whether an adjustment, repair or replacement is appropriate, while parts, fees and turnaround times vary.
Assessment First, Then Clear Repair Options
Loose screws, worn nose pads and bent frame parts can affect comfort and performance. Bring your glasses to a Hakim Optical store so the team can assess the frame and explain whether an adjustment, repair or replacement is appropriate.
Parts, fees and turnaround time vary.
When to Bring Your Glasses in for Assessment
Small changes to a frame can affect how your glasses sit, feel and perform. An in-store assessment can help determine whether the issue may be addressed through an adjustment, repair or another solution.
Bring your eyewear in if you notice:
- Loose screws: hinges or other frame parts feel loose or unstable.
- Worn nose pads: nose pads are damaged, uncomfortable or no longer sitting as expected.
- Bent frame parts: the frame appears twisted, uneven or out of alignment.
- Loose or uneven fit: the glasses slide, tilt or no longer sit securely.
- Visible frame damage: a part of the eyewear appears cracked, weakened or damaged.
- Changes after an impact: the glasses were dropped, compressed or otherwise affected and no longer fit as they did before.
The condition of the frame needs to be assessed before determining what service may be appropriate.
Not Every Frame Issue Requires the Same Solution
A loose or uncomfortable frame may need an adjustment, while damaged components may require a repair or replacement.
The appropriate option depends on the eyewear, the condition of the frame, available parts and what can be performed safely at the location.
Find a Hakim Optical Store →Adjustment, Repair or Replacement?
The first step is identifying what has changed and assessing the condition of the eyewear before recommending the next step.
Adjustment
If the frame is intact but no longer sits comfortably or evenly, a fitting adjustment may be the appropriate starting point.
Repair
If a component is loose, worn or damaged, the team can assess whether a repair is possible based on the frame and available parts.
Replacement
If the frame cannot reasonably be adjusted or repaired, the team can explain whether replacement should be considered.
Parts, Fees and Turnaround Time Can Vary
Repair requirements differ from one pair of glasses to another. The availability of parts, service fees and turnaround time depend on the frame, its condition and the work required.
Ask the Hakim Optical location assessing your glasses for the applicable options and service details before proceeding.
Check With Your Local Store →
Bring the Actual Glasses You Want Assessed
Eyeglass repair decisions depend on the physical condition of the frame. Bringing your glasses into a Hakim Optical location allows the team to inspect the eyewear directly.
Explain what happened and what has changed. For example, let the team know if the glasses were dropped, bent, became loose over time or developed a problem with a particular component.
After assessing the frame, the team can explain whether an adjustment, repair or replacement appears appropriate and discuss the available service options.
More Help With Your Frames
Use the appropriate Hakim Optical resource based on whether your eyewear needs an adjustment, repair assessment or information about frame coverage.
Fitting & Adjustments
Bring in glasses that slide, sit unevenly or no longer feel comfortable for a fit assessment.
Frames Warranty
Review Hakim Frames Warranty information before relying on coverage for a frame issue.
Frames Guarantee
Review the current Hakim Designer frame guarantee information and applicable terms.
Find a Store
Bring your glasses to a Hakim Optical location so the frame can be assessed in person.
Bring Your Glasses in for a Repair Assessment
The frame itself provides the information needed to determine what may be possible. Bring the eyewear you want assessed and explain the issue to the store team.
Do Your Glasses Need Repair?
Bring your glasses to a Hakim Optical store so the frame can be assessed and the available adjustment, repair or replacement options can be explained.
Bring Your Glasses to a Store