Proudly Canadian Since 1967
Hakim Optical Support
Frequently Asked
Questions (FAQ)
Find quick, clear answers about our store locations, eye exams, direct insurance billing, 1-year frame guarantees, and eyewear services.
Everything You Need to Know
Getting the first pair of glasses for yourself or your child can be overwhelming! At Hakim Optical, we know how important it is for customers to understand their own health, including their glasses and how they work, which is why we’ve set up a handy FAQ page to read through before your next visit!
From booking eye exams to checking warranty terms, we are here to make your experience seamless.
Here to Help You See Better
Find your nearest Hakim Optical and talk to one of our many knowledgeable associates to get answers to any additional questions you may have!
Explore Questions by Topic
Select a category below to find detailed answers to your optical inquiries.
Locations & General Services
Store Hours & Services
Everything about finding your nearest store, walk-in availability, and rapid turnaround times.
- 60+ locations across Canada from British Columbia to Nova Scotia
- 1-hour service available for standard single vision prescriptions
- Walk-ins welcome for frame selection and fittings
Eye Exams & Testing
Independent Optometrists
Details on booking comprehensive eye exams, scheduling frequency, and check-up guidelines.
- Independent Eye Exam Centres next to every store
- Annual checks recommended for children under 20 and seniors over 64
- Painless, unobtrusive routine eye check-ups
Insurance & Guarantees
Direct Billing & Warranty
How we submit your claims and protect your eyewear investment with our 1-year guarantee.
- Direct billing for major Canadian vision care plans
- Free 1-year guarantee covering accidental damage on Hakim Designer frames
- 10% beat-price match guarantee on identical glasses
All Frequently Asked Questions
How many Hakim Optical locations are there in Canada?
Hakim Optical has 60+ locations across Canada. Stores are open from British Columbia to Nova Scotia. Use our store locator to find the location nearest to you.
Does Hakim Optical do eye exams?
Yes. Independent Eye Exam Centres are located next to every Hakim Optical store. These centres are operated by independent optometrists. Walk-ins are welcome at many locations – or you can book an eye exam.
Does Hakim Optical accept insurance?
Yes. Hakim Optical offers direct billing for most major Canadian vision care plans.
How fast can I get my glasses at Hakim Optical?
Many Hakim Optical locations offer 1-hour service for standard single vision prescriptions. Not all lens types qualify. Ask your nearest location about turnaround times for your specific prescription.
Does Hakim Optical sell contact lenses?
Yes. We carry daily, bi-weekly, monthly, toric, multifocal, and coloured contact lenses. Brands include Acuvue, Air Optix, Biofinity, Dailies, and more.
Does Hakim Optical have a price match guarantee?
Yes. If you find the same glasses advertised at a lower price, Hakim will beat that price by 10%. You need to show the advertised price – either online or in print. See current promotions for additional savings.
Does Hakim Optical sell prescription safety glasses?
Yes. Hakim Optical has supplied prescription safety glasses for over 40 years. Our safety eyewear meets CSA Z94.3 and ANSI Z87.1 standards. Individual and corporate bulk orders are both available.
What eyeglass brands does Hakim Optical carry?
We carry designer brands including Ray-Ban, Versace, Coach, and Armani. We also offer our own Hakim Designer collection – quality frames at lower prices. Explore women’s and men’s frame collections.
Does Hakim Optical carry kids’ glasses?
Yes. We carry durable, flexible frames designed for children of all ages. Kids’ eyeglasses at Hakim include impact-resistant polycarbonate lenses. Eye exams are OHIP-covered in Ontario for children under 20.
Can I get my lenses replaced at Hakim Optical without buying new frames?
Yes. Hakim Optical can replace lenses in many existing frames. Bring your frames into your nearest location and a licensed optician will assess whether your frames can be reglazed with new lenses.
What is the warranty on Hakim Optical glasses?
All Hakim Designer frames come with a free 1-year guarantee. This covers accidental damage – not just manufacturing defects. The guarantee applies to the frame, not third-party designer brands.
Does Hakim Optical offer progressive lenses?
Yes. Progressive lenses are available at all Hakim Optical locations. They correct near, intermediate, and distance vision in one seamless lens – with no visible line.
Where is Hakim Optical located near me?
Use the Hakim Optical store locator and enter your city or postal code. You’ll see nearby locations with addresses, phone numbers, and hours.
Does Hakim Optical sell affordable glasses?
Yes. Hakim Optical is known for value pricing in Canadian optical retail.
Can I get blue light glasses at Hakim Optical?
Yes. Blue light filtering lenses are available at Hakim Optical locations. You can add this coating to most prescription and non-prescription frames.
Does Hakim Optical offer same-day glasses?
Select Hakim Optical locations offer 1-hour service for standard single vision prescriptions. Availability depends on your lens type, prescription, and the specific location. Call ahead or find your nearest store to confirm.
Does Hakim Optical sell prescription sunglasses?
Yes. Prescription sunglasses are available at Hakim Optical locations. You can add polarised, tinted, or Transitions lenses to many frame styles. Ask your local optician which frames qualify.
Can I walk into Hakim Optical without an appointment?
Yes. Walk-ins are welcome at most Hakim Optical locations for frame selection, fittings, and lens consultations. For eye exams, many of the independent Eye Exam Centres next door also accept walk-ins.
Still Have Questions?
Find your nearest Hakim Optical and talk to one of our many knowledgeable associates!
Find a Store Near You