“After wearing glasses for 45 years I recently had my first experience with Hakim Optical located at 265 King George Road in Brantford, ON. From booking my eye exam with Dr. Edgar Oliva to working with Kim, Barb and Tracey I found that they were all incredibly helpful and especially attentive to my needs. I felt heard, respected and understood. Besides my every day glasses I got prescription sunglasses for the very first time. My eyes are extremely sensitive to the sun so being outside was always uncomfortable-not anymore!!! My new sunglasses are the greatest investment-now I can enjoy the great outdoors without suffering.
I would like to express my thanks and gratitude to Kim Brander, Store Manager and her wonderful Hakim Optical Team. People as special as this must never go unnoticed or unappreciated.”
- Barbara Mroz
“Will only buy glasses from Hakim Optical from now on! Superb customer service and they were so great about helping me with an issue.”
- Jody and Matt
“This was my first time going to an optician. I had my eyes examined and my glasses ordered in about 45 min, I had them put in a frame that I purchased else where ( the selection in the store was awesome). I ended up purchasing a pair of sunglasses as well. The customer service was great and the glasses came in on time and work really well. I would recommend them to anyone”
- Vic S., Calgary, Alberta
“I just returned from a visit to Hakim in Calgary on Macleod by Chinook Mall. My frames had snapped and were not fixable at all. When I got in the store I was served by a very nice young lady, however the lady who had served me over a year ago saw me and came out, overheard my comments to the young lady and immediately found me another pair of frames like the one that had broke. Right away they exchanged the lenses into the “new” frames, all at no cost to me. While it was covered under warranty, I am extremely impressed by the staff, was impressed when I first went in over a year ago. I will definitely be recommending this store to others. Very well done all!!!!!”
“The moment I put my glasses on, HAKIM it was so precise and clear, at all distances as they were bifocals. Amazing as I had not been able to see like that so clear. Instantly, I was pleased with the product!”
- Lowell G.
“Very professional and extremely helpful. Easily the best experience I’ve ever had shopping for contacts and eyeglasses. The staff always greets you with a smile and the optometrist is very knowledgeable and takes the time to give you proper advice. Will return again.”
- Travis S. Kingston, ON
“Awesome service, great quality product and the cheapest price we have ever paid for 2 pairs of glasses in 30 years.”
- Another satisfied customer, Kitchener, ON
“Recently I purchased glasses at store 102 Royal York / Bloor. Your manager, Ioana Danciu, at this location was so professional and helpful that I would like to officially commend her. I actually went out of my own area to this location as a friend told me that the people at this store were so wonderful. Because my experience with Ioana was so positive, I will certainly return for my future eyeglass needs. Many thanks to Ioana!”
- Susan W. Etobicoke, ON
“Amazing experience at @hakimoptical in #waterloo. Knowledgeable, patient and professional staff. I highly recommend getting your glasses here.”
- Jessica H.
“My experience buying prescription sunglasses here was great! The selection was phenomenal (both designer and non-designer frames) and the price was the cheapest around… and I checked prices with every optical store around town. The staff and owner are extremely friendly, patient and helpful…. They will resolve any issues you may have until you are completely satisfied…”
- Kristen T., Vancouver BC
“Erin went above and beyond in her service yesterday, and I want you to know!! (Also, can you please forward this to Erin? I would like her to know that her splendid customer service was appreciated!)”
- Linda G. Whitby, ON
“I purchased a new set of spectacles this past week from your store on Kingsway and Knight in Vancouver. One of your employees there, Irina R., provided me with outstanding assistance. She was very patient, courteous and sincere in assuring I was completely satisfied with my purchase. She aided me in finding the perfect frames for my tastes. I will definitely return to buy another pair of glasses at this store especially if she is still employed on the premises.”
- Marv W. Vancouver BC