What to Expect When Visiting a Hakim Optical Location

What to Expect When Visiting a Hakim Optical Location

Since we are now in the process of reopening all of our stores across Canada, we’ve taken the time necessary to make changes in all our retail locations to ensure the safety of our customers and staff.

You can easily find which of our stores have opened by using our handy online store locator.

As we welcome our customers back into our stores, we ask that you keep the following in mind:

Wear a Mask if Possible – Following the directives of government and health officials, we encourage guests to wear a mask inside the store whenever possible.

We’re Limiting the Number of Customers – To accommodate physical distancing measures, all stores will limit the number of customers inside. Please wait outside until a team member indicates you can come into the store.

Please Sanitize Hands – We have hand sanitizer at the entrance of every store and we ask that all customers please sanitize their hands before entering.

When you’re shopping for eyeglasses, you’ll notice that we’ve changed the process a bit to have an associate help with frame selection.

  • An associate will use a sanitized tray to pick the frames you’re interested in trying on. This will minimize contact with the merchandise.
  • Once all your frame selections are made, an associate will sanitize each pair prior to you trying them on.
  • When you’ve made your selection, the debit and credit machine will be sanitized before you use it.
  • Once you’ve left the store, all the frames you tried on will be sanitized again and frequently touched surfaces will be cleaned.

We thank all of our customers for their patience and understanding as we transition our stores into the new normal.

If you have any questions, don’t hesitate to contact your local Hakim Optical location.

Hakim Optical is committed to providing our customers with fast and simple solutions to their eyewear needs. Our expert staff, one-hour labs and low prices combine for the complete shopping experience.

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